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[BobV]

TurboCad MAC Deluxe 2D/3D V6.0 Build 980 ACIS 18.0.2
Now:  TurboCad Mac Deluxe 2D/3D V6.1 Build 985 ACIS 18.0.2

SN *edit*

MacBook Pro / Lion / intel
Processor 2.2 GHz Intel Core I7
4 GB 1333 MHz DDR3

1.)  Dimensioning sometimes adds a fraction to the end of a dimension. 
   I can right click, edit object, backspace out the # sign, and type in "  12'  ", and it will display 12'1/4 in the dimension.  Anything I type in, adds a fraction to the end.  "  Damnit 1/4  " sometimes natural dimensioning, on a line verified by Verify- Length, as 3' exactly (as drawn), and auto dimensioning will show it as "  3'1/4  ". (without quotes) Aggravating
      Generally it works fine, but when it starts addin' the fraction stuff, it don't wanna' quit, and won't let me fix it…..  I just quit using dimensions, and start a new file…..

   Dimensioning sometimes has extra marks that are stray from the dimension that appear, and look sloppy.  Usually to the lower right, like small straight vertical lines that are not aligned with the text or dimension.

   ADDITIONAL:  Trying to put a ball or dot on the ends of a line.  I did find it by trial and error, and when I click it, the ball/dot flashes on the end of the line, and disappears very quickly, will not stay visible, and I can't find it if it's there.  Arrows will stay, Xs will stay, slant lines will stay, ball/dot will "not" stay….  Check mark is still in the spot where the ball/dot apparently resides on the submenu...


2.)  Click Pen, Arrowheads, and submenu pops out, and displays one check mark, and the rest of the box is empty, no text, nothing shows in the tall rectangle of the submenu except a single check mark.  Running the mouse down the box highlights all the spots text is supposed to show up, and I can select an invisible object, but can't see the text or symbol that's supposed to be in there.
   Pen, and Fill Patter is very similar disappearing act.  I see "None", and at the bottom, "More". But nothing else.
   All the other menu sub items seem to still be in place.  Style, Color, Weight, Patter, and Fill Color all seem to be fine.
3.)  Noticed that when I right click (double tap w/ MAC), the menus that come up are mixed up....  the layer line pops out a submenu for the line type options, not layer options, etc. etc.  The submenus that pop out are not the correct submenus for the line item highlighted.

4.)  Line snap feature sometimes doesn't snap to the point, and won't snap to the point.  Can draw several lines, and use the snap feature, and they will all be offset, or disconnected by the same amount...  Have to draw the line, or circle or whatever, and then use the move feature to move it to the correct position later.  This goes away with a full reboot of the MAC.  But, starts up again after some time....  Did I mention this was aggravating?
     
Really some freaky stuff goin' on with this....  Not what I'd expect to be paying my money for...
Hacked me off that the revision cloud didn't come with the deluxe program....  It did on the version I had for a PC several years ago.
This MAC version does't have several of the functions that my PC version had several years ago....
While I'm griping....  Called Tech Support quite a few times and never, ever, ever got an answer....  Always an answering machine after a waiting period.....  Worthless.....

Emails to support@imsidesign.com went unanswered after resubmitting several times...  Again, ...  Worthless....

I've bragged about the TurboCad program being very good on many occasions with previous versions on PC, but have to eat crow with this MAC version I've got now...  I have to figure out what I can do with what "will work" rather than what "should" work.

Tried reboot
Reinstalled program several times...  Clean reinstall twice, didn't work....

Nothing comes back.

[JBorlaug]

Bob:
 Sorry about all the Lion hassles- you have found more than I was aware of- and yes, the team is working on a fix. if you would like to find how 'well" the Lion is doing, go to apple support, and look up lion- you'll be surprised!
 now, also, it sounds to me like you have the 'nudge" active ( File> preferences > general> bottom of page >( set it to zero).
 I'll take a look at your new findings. try a build 943- see if that works better for you-
Did you upgrade from leopard? I 'detuned' to Leopard for a Mac book, myself.
Johnny

[JBorlaug]

Bob (and Team)
I'm not following about the ball on the end of line, But I did see that directly 'using' hellivitta(?) font will only work as an edited font- seems all font will redirect themselves to plotter.
this is the first time I tried the auto dimensioning, and the tolerances are pretty loose for my liking (and work style), I did , however like the snap of the angulars.
now, concerning your snaps)   Window>TC Explorer> pencil Icon (=active layer) is it on the construction layer, or different?

[Monizuka]

BobV

1) Please attach a drawing file with the dimension line issue for review.

2) The issue with the sub menus for arrow head is a known issue currently only effecting the application installed on OSX 10.7.x  we are currently working on a patch to correct this issue.

3) Please attach a screen grab of the local menu not displaying the correct information.

4) Please attach a drawing file where the snap are not working correctly.

Before TurboCAD Mac v6.1 was installed onto this computer was TurboCAD Mac v6.0 uninstalled?

I recommend completing a clean install of TurboCAD Mac Deluxe from the clean install instructions below.


Clean install instruction.

1) To complete a clean install remove TurboCAD from the hard drive by deleting the following folders.

   a) Applications/TurboCAD Mac v6

   b) Users/your user name/library/application support/IMSI/TurboCAD

   c) Library/application support/IMSI/TurboCAD

2) Once this is completes Run Disk Utilities and repair the permissions of the hard drive

   a) To open up Disk Utilities from the utilities folder (available in the go menu). Select the volume      (hard drive) then repair all permissions.

 3) Download and reinstall TurboCAD Mac v6 from the following download link.
 
TurboCAD Mac Deluxe v6.1
http://downloads.imsidesign.com/TCMAC/v6/TurboCAD_Mac_Deluxe_Symbols_v6.1.dmg

TurboCAD Mac Deluxe v6.1 Symbols
http://downloads.imsidesign.com/TCMAC/v6/TurboCAD_Mac_Deluxe_Symbols_v6.1.dmg

Regards
Michael Onizuka

[BobV]

The attached drawing is a Turbocad for Mac *.tc3 file.  Please notice the red dimension on the right.  Howdy 1/4".....  I didn't type the 1/4" part.  It just appears on it's own.  Typical of any dimension that I replace that originally has a fraction with it.

So far as including a drawing that typifies the off point snaps, they clear up with a complete reboot usually, and I can't find one that would demonstrate the problem.  It seems to occur after working with the programs for a couple of hours, then things don't seem to be lining up, and upon close inspection, you find that the snaps aren't snapping properly.

Will look for examples of other problems and send additional samples as I can find them...

I bought a New MacBook Pro with the Lion already installed.  I didn't upgrade from Leopard, I just bought one that works more like "Dancing with Wolves"

Bob

[BobV]

BobV

1) Please attach a drawing file with the dimension line issue for review.
      Please see reply posted 4/29/12.

2) The issue with the sub menus for arrow head is a known issue currently only effecting the application installed on OSX 10.7.x  we are currently working on a patch to correct this issue.

3) Please attach a screen grab of the local menu not displaying the correct information.
         Can't find a file that's doing that right now...  Can't remember which one of my files had that stuck in it....  and, can't find a way to do a screen capture that works with the menus showing.  Menus always go away (roll up) when I try to do a screen capture.  If I come across it again, I'd like to do a screen capture, but the Command/Shift/3 allows the menus to roll up...  Suggestion?

4) Please attach a drawing file where the snap are not working correctly.
         Corrects itself with reboot of computer.  Not necessarily transferable for example.  If I find one that keeps doing it, I'll send it...

Before TurboCAD Mac v6.1 was installed onto this computer was TurboCAD Mac v6.0 uninstalled?

I recommend completing a clean install of TurboCAD Mac Deluxe from the clean install instructions below.


Clean install instruction.

1) To complete a clean install remove TurboCAD from the hard drive by deleting the following folders.

   a) Applications/TurboCAD Mac v6   Can do.... and have a couple of times...

   b) Users/your user name/library/application support/IMSI/TurboCAD    This doesn't exist on my MacBook Pro Lion....

   c) Library/application support/IMSI/TurboCAD      This doesn't exist on my MacBook Pro Lion

2) Once this is completes Run Disk Utilities and repair the permissions of the hard drive

   a) To open up Disk Utilities from the utilities folder (available in the go menu). Select the volume      (hard drive) then repair all permissions.

 3) Download and reinstall TurboCAD Mac v6 from the following download link.

Some of the above locations don't exist, or at least I can't find them as you show above.  IMSI doesn't exist anywhere on hard drive except for my receipts for purchase and key files I've named with IMSI.
  The only place the word "Turbocad" exists on my hard drive is in the applications folder under TurboCad folder, and in the downloads folder where I downloaded the upgrade V6.1
The other file locations you show, just aren't there.  All I have is Tubocad mac deluxe in the Applications folder...  No other occurances as you show above.

TurboCAD Mac Deluxe v6.1
http://downloads.imsidesign.com/TCMAC/v6/TurboCAD_Mac_Deluxe_Symbols_v6.1.dmg

TurboCAD Mac Deluxe v6.1 Symbols
http://downloads.imsidesign.com/TCMAC/v6/TurboCAD_Mac_Deluxe_Symbols_v6.1.dmg

Regards
Michael Onizuka

[Monizuka]

The 1/4 inch mark included in the dimension line is the round off setting of the dimension line. To turn this setting off select no fraction under the dimension settings in the linear drop down menu.
Please review attached images.

[BobV]

Bob (and Team)
I'm not following about the ball on the end of line, But I did see that directly 'using' hellivitta(?) font will only work as an edited font- seems all font will redirect themselves to plotter.
this is the first time I tried the auto dimensioning, and the tolerances are pretty loose for my liking (and work style), I did , however like the snap of the angulars.
now, concerning your snaps)   Window>TC Explorer> pencil Icon (=active layer) is it on the construction layer, or different?

Quote from User Guide....
Arrowheads
Pen / Arrowheads
To use arrowheads on lines or circular arcs that are not a part of dimensions, specify the placement of arrowheads in the Pen menu. Arrowheads can be placed at the beginning or end of a line or circular arc, or at both the beginning and end.

When you draw a line, you can put an arrow, or slash, or circle, or dot at one or both ends of the line.  When I attempt to use the "dot", it flashes on/off one time, measured in milliseconds, and then never shows again.  This would be very useful for me to draw piping isometrics, and be able to show a weld with each dot.  However, it seems to be one of the features I would like to use and can't.  And, it is on one of the menus that I can't see.  That menu is blank when it pops out.  I counted down from the top on the picture in the user guide to figure out which one it is.  And if I look closely, I see the dot flash on and off quicker than a blink.  It doesn't show, it doesn't print, I guess its really not even there.

Bob

[BobV]

Bob (and Team)
I'm not following about the ball on the end of line, But I did see that directly 'using' hellivitta(?) font will only work as an edited font- seems all font will redirect themselves to plotter.
this is the first time I tried the auto dimensioning, and the tolerances are pretty loose for my liking (and work style), I did , however like the snap of the angulars.
now, concerning your snaps)   Window>TC Explorer> pencil Icon (=active layer) is it on the construction layer, or different?

  Window>TC Explorer> pencil Icon (=active layer) is it on the construction layer, or different?
Okay, it took me a little bit to follow this line...  Okay, a few days maybe......  and it doesn't seem to matter.  Generally when it happens, I'm trying to snap to a line I just drew on the same layer I'm working on, only seconds previous to this.  Does it seem to happen on "certain" layers....  Can't honestly say it does or doesn't.  I'll be looking for that though and let you know.  I generally work on layers I create, and not generally on the construction layer.  Should I be working on the construction layer only, and move the items to another layer later?  Lookin' for hint here if that's the case.

Bob

[BobV]

The 1/4 inch mark included in the dimension line is the round off setting of the dimension line. To turn this setting off select no fraction under the dimension settings in the linear drop down menu.
Please review attached images.

Okay Monizuka.....    How'd ya do them fancy screen captures.....  I could use that method to respond to some of the questions I've been asked here, but can't get a screen capture like you're showing....

Spill the beens dude....

Thanks,

Bob

[BobV]

Okay...  Found another unknown problem.....    Menu "Layout" > Model to Sheet....  nothing happens.  Went to "File>Open>Applications>TurbocadMac>Layouts>English and opened a template.....
opened(imported) several different *.tc3 files (my drawings), and can't get it to do anything but sit there very small (the template).  Tried opening one of my drawings files, and then Model to Sheet, and nothing happens.....

Is this another item that doesn't work.....  Getting to the point that I'd like to use a template, if I could get them to work....

Bob

[mitchb]

BobV,

On the "Model to Sheet" issue you need to select the drawing first then select the "Model to Sheet".

On the pen line ends I have found a work around for this problem if you would like to try it.

To use the these lines with the ends correctly displayed you can enlist the block manager to help. In the "Pen" menu select your line ends of choice, arrowhead size, line color (fill color uses the line color attribute), and line style. Open the "Block Manager" click "Blocks" under the window menu, hold the option key while clicking on one of the block symbols then select the new option and draw your line. Yes, the line will not display right and will have the same problems as on the drawing - ignore that and when finished click "Exit". Reopen the block manager holding the option key and then select edit. The line should now be correctly displayed in the edit window. Place this block on your drawing.

Be sure to set up the line style and arrowhead size before drawing it into the "Block Manager", the ability to edit the line is limited to scale and angle even the line color cannot be changed in the attributes tab.

The black circle in the center of the "New" window represents the click point for placing the block. If you draw an arrow and place the arrow tip in the center of that circle then when the block is placed the arrow tip will be placed on the drawing at the place that you click.

In an earlier post you couldn't find the library path. In Lion the Library folder is hidden, hold the option key and click on the "Go" menu item to see the "Library" folder.

Enjoy
Mitch

[Peter Barclay]

Hi Bob,  Command  Shift 4  will marquee an area for a screen shot.  Will save it to your desktop where you can access it anytime.