Hi, first post here
I'm running the latest build of V6 on a 2.7 GHz I5, 4GB 1333MhHz DDR3 RAM, OS 10.8.2
I have earlier used TC deluxe 12 for PC for a few years without any major problems, doing exclusively 2D drawings but I'm moving to MAC now and thus needed to upgrade to V6 for MAC.
Anyway, I have converted all my old files to .dwg. When importing them some get imported but a few objects get a very strange look. What was prior a few smooth splines are now grouped together as one object and some other straight lines have been added to that group (se attachment. It is not possible to ungroup to delete that extra junk, the group gets deleted!!! Furthermore some of the older files (all in .dwg format) won't import at all. I attach somewhat hesitant a file that won't import. When trying the "convert" command on some files it looks like its working, but when I open the converted files the grouped-splines-with-added-extra-junk is deleted from the rendering completely!
Additionally I cannot change color of some lines (I prefer black but when imported some (!) lines are black and some are white!!!). When right-clicking and checking TC says the color is black!
When I'm trying to delete a major part of a drawing it takes some 10-15 minutes.
I get repeated crashes were the complete program totally freeze.
Opening/importing a .dwg can take up to 1.5h (if it at all opens)
I have tried to mail the customer support e-mail address at the TC homepage but that ended up at a sales guy and he couldn't even forward my mail to the tech support. However I got the mail address to the "tech support guy" (one single guy
) but he hasn't responded for two days now...
Sounding annoyed? You bet! This is sub standard support for something I consider a nice product. However I'm starting to consider an alternative platform and thinking about giving this Turbo cad platform the boot. I hope that someone, either from the community, or preferable from TC finally comes back to me so that I can stay with TC.
Peter from Sweden